Shared Hosting
HostPapa
100% green energy hosting with multilingual support in 4 languages and A+ BBB rating
Founded 2006CanadaIndependent
Overall Rating
3.8
Trustpilot: 4.7/5 (2,650 reviews)
Starting Price
$2.95/month
Renews at $8.99/mo
30-day money-back guarantee
Free SSL
Free Domain
Free Migration
24/7 Support
Pricing Plans
Compare HostPapa's hosting plans
Most Popular
Shared Hosting
All plans include a 30-day money-back guarantee
Pros & Cons
What We Like
- Small businesses wanting green hosting
- Beginners needing multilingual support
- Users who value 24/7 phone support in multiple languages
- Eco-conscious website owners
- Canadian businesses wanting local hosting
- SMBs needing website builder and cPanel combo
What Could Be Better
- Need monthly billing flexibility
- Developer requiring SSH on basic plan
- Want staging environments
- Need Node.js support
- Budget-sensitive at renewal time
- Need many global server locations
Rating Breakdown
Value for Money
3.5Performance
3.5Support Quality
4.5Security
3.5Features
3.5Ease of Use
4.5Transparency
3.5Overall Rating
Weighted average of all categories
3.8/5
Technical Specifications
Complete feature breakdown across all 167 data points
Storage & Resources
- Storage
- 100 GB SSD
- Storage Type
- SSD
- Bandwidth
- Unmetered GB
- Websites
- 2
- Databases
- Unlimited
- PHP Versions
- 7.4, 8.0, 8.1, 8.2, 8.3
Performance
- Uptime Guarantee
- 99.9%
- Uptime SLA Credit
- CDN Included
- CDN Provider
- Cloudflare CDN (free)
- HTTP/2
Server Locations
- Location Count
- 6 locations
- Choose Location
- Locations
- Toronto (Canada), Los Angeles (US), Amsterdam (Netherlands)
Security
- Free SSL
- Wildcard SSL
- Dedicated IP
- DDoS Protection
- DDoS Level
- Standard DDoS protection included
- 2FA
Backups & Malware
- Malware Scanning
- Malware Removal
- Firewall
- Backup Frequency
- Daily (automated)
- On-Demand Backup
- Restore Fee
- Free
Developer Tools
- SSH Access
- Git Deployment
- Staging
- Cron Jobs
- Redis
- WP-CLI
Language Support
- Node.js
- Python
- Ruby
WordPress
- WP Optimized
- Auto Install
- Auto Updates
- WP Staging
- WooCommerce
- LiteSpeed Cache
- Object Caching
- Multisite
Support
- Live Chat
- Chat Hours
- 24/7/365
- Phone Support
- Phone Hours
- 24/7/365
- Ticket Support
- Priority Support
- KB Quality
- 4/5
- Channels
- Phone, Live Chat, Ticket, Knowledge Base, Video Tutorials
- Languages
- English, French, German, Spanish
- Email Included
- Account Limit
- 100
- Webmail
- Spam Filter
- Forwarding
Pricing Details
- Monthly Price
- $2.95/mo
- Renewal Price
- $8.99/mo
- Renewal Markup
- 205%
- 1st Year Cost
- $35.4
- 2nd Year Cost
- $107.88
- Setup Fee
- None
- Money Back
- 30 days
- Monthly Billing
- Min Contract
- 12 months
Free Inclusions
- Free SSL
- Free Domain
- Free Migration
- Free CDN
Migration
- Free Migration
- Sites Limit
- 1 sites
- Turnaround
- 5 days
- Quality
- 4/5
Control Panel
- cPanel
- Panel Name
- cPanel
- Softaculous
- Site Builder
- Builder Name
- HostPapa Website Builder
Compliance
- GDPR
- PCI
- HIPAA
CMS Platforms
- Drupal
- Joomla
- Magento
- Laravel
- Django
- Next.js
- Rails
- Static Sites
Content Policies
- Adult Content
- Gambling
- Bandwidth Overage
- Unmetered within fair use; excessive use may require upgrade
- Storage Overage
- Must upgrade plan
Business Features
- API Access
- Reseller Hosting
- White Label
- Green Hosting
Best For (Score)
- Beginners
- 5/5
- Bloggers
- 4/5
- Developers
- 2/5
- eCommerce
- 3/5
- Agencies
- 3/5
- Enterprise
- 2/5
Company Info
- Founded
- 2006
- Headquarters
- Canada
- Parent Company
- Independent
- Trustpilot
- 4.7/5 (2,650 reviews)
Our Ratings
- Overall
- 3.8/5
- Value
- 3.5/5
- Performance
- 3.5/5
- Support
- 4.5/5
- Security
- 3.5/5
- Features
- 3.5/5
- Ease of Use
- 4.5/5
- Transparency
- 3.5/5
Managed WordPress
- Available
Regional Info
- Best Countries
- Canada, United States, United Kingdom, Australia, Germany, France, Spain, Mexico
- Currencies
- USD, CAD, EUR, GBP, AUD
- Support Languages
- English, French, German, Spanish
- Data Sovereignty
- GDPR
External Ratings
- Trustpilot
- 4.7/5
- Reviews Count
- 2,650
- G2 Rating
- 4.2/5
- BBB Rating
- A+
Advanced Technical
- DB Type
- MySQL/MariaDB
- Elasticsearch
- PHP Switching
Access & Limits
- Subdomains
- Unlimited
- FTP Accounts
- Unlimited
- SSH Tier
- Business Pro plan and above
- Instant Activation
Additional Pricing
- Domain Duration
- 12 months
- Exclusions
- 30-day full refund; Domain fees non-refundable; Add-on services may be excluded
- Payment Methods
- Credit Card, Debit Card, PayPal
- Auto Renewal
- Domain Privacy
- SSL Provider
- Let's Encrypt (auto-renewed)
- Dedicated IP Cost
- $4.99/mo
Support Details
- Phone Countries
- United States, Canada, United Kingdom, Australia, Germany, France, Spain, Mexico
- Community Forum
- Outsourced
Affiliate Program
- Affiliate Available
- Commission Type
- Per sale
- Commission Amount
- $45-$200 per sale; 15% on some products; $100 minimum payout; PayPal or wire transfer
Additional Policies
- File Hosting
- Proxy/VPN
- Suspension Policy
- Violation of ToS; non-payment; resource abuse; prohibited content
- Downloadable Backups
Additional Platforms
- PrestaShop
- Ghost
- Shopify Migration
- Wix Migration
- Squarespace Migration
- Webflow Export
Editorial Notes
- Best For
- Small businesses wanting green hosting; Beginners needing multilingual support; Users who value 24/7 phone support in multiple languages; Eco-conscious website owners; Canadian businesses wanting local hosting; SMBs needing website builder and cPanel combo
- Avoid If
- Need monthly billing flexibility; Developer requiring SSH on basic plan; Want staging environments; Need Node.js support; Budget-sensitive at renewal time; Need many global server locations; Require PCI/HIPAA compliance
- Known Issues
- Renewal prices significantly higher than promo rates; No monthly billing (annual minimum); Limited advanced developer features; No staging environment; Lower-tier plans restrictive (1-2 sites only); SSH access only on higher tiers; No Node.js support; Limited server locations compared to competitors
- USP
- 100% green energy hosting with multilingual support in 4 languages and A+ BBB rating
- Ideal Customer
- Eco-conscious small business owner wanting reliable support and beginner-friendly features
Competition
- Competitors
- GreenGeeks, A2 Hosting, InMotion Hosting
- Best Alternative To
- GreenGeeks
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Frequently Asked Questions
Common questions about HostPapa
HostPapa is excellent for small businesses and beginners wanting green hosting with multilingual support. They have strong Trustpilot (4.7) and A+ BBB ratings, though renewal prices are higher than promo rates.
HostPapa is a privately-owned Canadian company founded by Jamie Opalchuk in 2006. Headquartered in Burlington, Ontario. In August 2025, they acquired CloudBlue from Ingram Micro.
HostPapa shared hosting starts at $2.95/month (promo) and renews at $8.99/month. VPS starts at $19.99/month. Annual billing minimum required.
Yes, HostPapa is very beginner-friendly with cPanel, website builder, one-click WordPress installation, and 24/7 multilingual support via phone, chat, and ticket.
Yes, 100 email accounts included on the Starter plan with webmail access and spam filtering.
Yes, HostPapa offers optimized WordPress hosting with automatic installation and updates, though no staging environment is available.
HostPapa guarantees 99.9% uptime with SLA credits if uptime falls below this threshold.
HostPapa offers a 30-day money-back guarantee. However, only annual billing is available (no monthly plans), so cancellation after 30 days means forfeiting remaining term payment.
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