Shared Hosting
InMotion Hosting
Employee-owned US host with 90-day money-back, US-based support, and 99.99% uptime
Founded 2001United StatesPrivately held
Overall Rating
3.9
Trustpilot: 4.1/5 (2,513 reviews)
Starting Price
$4.79/month
Renews at $14.99/mo
90-day money-back guarantee
Free SSL
Free Domain
Free Migration
24/7 Support
Pricing Plans
Compare InMotion Hosting's hosting plans
Most Popular
Shared Hosting
WordPress Hosting
VPS Hosting
Cloud Hosting
All plans include a 90-day money-back guarantee
Pros & Cons
What We Like
- Business users needing US-based support
- Users wanting 90-day money-back guarantee
- WordPress users (optimized with staging)
- cPanel users
- Users needing 4 global data center locations
- Users wanting employee-owned company
What Could Be Better
- Budget-conscious at renewal time (5x markup)
- Need 24/7 phone support
- Need low inode limits
- Adult or adult-adjacent content
- Need cheap monthly VPS plans
- Renewal prices ~5x higher than promo ($2.62 → $12.49)
Rating Breakdown
Value for Money
3.5Performance
4.0Support Quality
4.5Security
4.0Features
4.0Ease of Use
4.0Transparency
3.0Overall Rating
Weighted average of all categories
3.9/5
Technical Specifications
Complete feature breakdown across all 153 data points
Storage & Resources
- Storage
- 100 GB NVMe SSD
- Storage Type
- NVMe SSD
- Bandwidth
- Unmetered
- Websites
- 2
- Databases
- Not specified
- PHP Versions
- 7.4, 8.0, 8.1, 8.2, 8.3, 8.4
Performance
- Uptime Guarantee
- 99.99%
- Uptime SLA Credit
- CDN Included
- CDN Provider
- InMotion CDN
Server Locations
- Location Count
- 3 locations
- Choose Location
- Locations
- Los Angeles, CA (US), Ashburn, VA (US), Amsterdam (Netherlands)
Security
- Free SSL
- Wildcard SSL
- Dedicated IP
- DDoS Protection
- DDoS Level
- Advanced
- 2FA
Backups & Malware
- Malware Scanning
- Malware Removal
- Firewall
- Backup Frequency
- Daily (higher plans), Manual (basic plans)
- On-Demand Backup
- Restore Fee
- Free
Developer Tools
- SSH Access
- Git Deployment
- Staging
- Cron Jobs
- WP-CLI
Language Support
- Node.js
- Python
- Ruby
WordPress
- WP Optimized
- Auto Install
- Auto Updates
- WP Staging
- WooCommerce
- LiteSpeed Cache
- Object Caching
Support
- Live Chat
- Chat Hours
- 24/7
- Phone Support
- Phone Hours
- 9AM-9PM ET Monday-Friday (live chat/ticket 24/7)
- Ticket Support
- Priority Support
- KB Quality
- 5/5
- Channels
- Phone, Live Chat, Email/Ticket, Knowledge Base
- Languages
- English
- Email Included
- Account Limit
- Not specified
- Webmail
- Spam Filter
- Forwarding
Pricing Details
- Monthly Price
- $4.79/mo
- Renewal Price
- $14.99/mo
- Renewal Markup
- 213%
- 1st Year Cost
- $57.48
- 2nd Year Cost
- $179.88
- Setup Fee
- None
- Money Back
- 90 days
Free Inclusions
- Free SSL
- Free Domain
- Free Migration
- Free CDN
Migration
- Free Migration
- Sites Limit
- 1 sites
- Quality
- 5/5
Control Panel
- cPanel
- Panel Name
- cPanel
- Softaculous
- Site Builder
- Builder Name
- BoldGrid Website Builder
Compliance
- GDPR
- PCI
- HIPAA
CMS Platforms
- Drupal
- Joomla
- Magento
- Laravel
- Django
- Next.js
- Rails
- Static Sites
Content Policies
- Adult Content
- Gambling
- Crypto Sites
- Bandwidth Overage
- Unlimited within fair use; excessive use may require upgrade
- Storage Overage
- Hard limits apply; must upgrade plan
Business Features
- API Access
- Reseller Hosting
- White Label
Best For (Score)
- Beginners
- 4/5
- Bloggers
- 4/5
- Developers
- 4/5
- eCommerce
- 4/5
- Agencies
- 4/5
- Enterprise
- 4/5
Company Info
- Founded
- 2001
- Headquarters
- United States
- Parent Company
- Privately held
- Trustpilot
- 4.1/5 (2,513 reviews)
Our Ratings
- Overall
- 3.9/5
- Value
- 3.5/5
- Performance
- 4/5
- Support
- 4.5/5
- Security
- 4/5
- Features
- 4/5
- Ease of Use
- 4/5
- Transparency
- 3/5
Managed WordPress
- Available
Regional Info
- Best Countries
- United States, Netherlands, Singapore
- Currencies
- USD
- Support Languages
- English
- Data Sovereignty
- GDPR, PCI DSS
External Ratings
- Trustpilot
- 4.1/5
- Reviews Count
- 2,513
- G2 Rating
- 4.1/5
- BBB Rating
- A+
Advanced Technical
- Inode Limit
- 50,000
- PHP Switching
Access & Limits
- SSH Tier
- All shared hosting plans
- Staging Tier
- WordPress hosting plans
Additional Pricing
- Domain Duration
- 12 months
- Exclusions
- Month-to-month VPS/Dedicated plans only get 30 days; Domain registrations non-refundable; SSL certificates non-refundable; Add-on services non-refundable
- Payment Methods
- Credit Card, Debit Card, PayPal
- Auto Renewal
- SSL Provider
- Let's Encrypt (auto-renewed every 3 months)
Support Details
- Phone Countries
- United States
- Community Forum
- Object Cache Type
- NGINX proxy cache
Affiliate Program
- Affiliate Available
- Commission Type
- Tiered (based on product and volume)
- Commission Amount
- Tiered commission based on hosting product and sales volume; 90-day cookie duration
Additional Policies
- File Hosting
- Proxy/VPN
- Suspension Policy
- AUP violations may result in content deletion, suspension, or termination; InMotion reserves right to delete material deemed inappropriate
- Downloadable Backups
Additional Platforms
- PrestaShop
- Ghost
- Shopify Migration
- Wix Migration
- Squarespace Migration
- Webflow Export
Editorial Notes
- Best For
- Business users needing US-based support; Users wanting 90-day money-back guarantee; WordPress users (optimized with staging); cPanel users; Users needing 4 global data center locations; Users wanting employee-owned company
- Avoid If
- Budget-conscious at renewal time (5x markup); Need 24/7 phone support; Need low inode limits; Adult or adult-adjacent content; Need cheap monthly VPS plans
- Known Issues
- Renewal prices ~5x higher than promo ($2.62 → $12.49); Phone support limited to business hours (9AM-9PM ET M-F); Automated backups only on higher plans; Low inode limit (50,000) compared to competitors; 21% of Trustpilot reviews are 1-star; Domain renewal $19.99/yr is higher than competitors; Month-to-month VPS/dedicated only get 30-day refund
- USP
- Employee-owned US host with 90-day money-back, US-based support, and 99.99% uptime
- Ideal Customer
- US business wanting American support, long refund period, and BBB A+ rated company
Competition
- Competitors
- DreamHost, Bluehost, A2 Hosting
- Best Alternative To
- GoDaddy
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Frequently Asked Questions
Common questions about InMotion Hosting
InMotion is excellent for US businesses wanting American support and a BBB A+ rating, but has a 5x renewal markup and limited phone support hours.
InMotion Hosting is employee-owned, founded in 2001 by Sunil Saxena and Todd Robinson who still lead the company.
InMotion shared hosting starts at $2.62/month (promo) and renews at $12.49/month. First year costs approximately $31.
Yes, InMotion offers cPanel, US-based support, and good documentation. The 90-day money-back guarantee reduces risk for beginners.
Yes, InMotion includes unlimited email accounts with shared hosting plans.
Yes, InMotion offers WordPress hosting with staging, auto-updates, and BoldGrid website builder.
InMotion guarantees 99.99% uptime, matching premium hosts, with SLA credits for downtime.
Yes, with a 90-day money-back guarantee (longest in the industry). VPS/dedicated monthly plans only get 30 days.
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