Shared Hosting
IONOS
Europe's largest host with 99.99% uptime, free Wildcard SSL, and $2/mo VPS entry
Founded 1988GermanyUnited Internet AG
Overall Rating
4.0
Trustpilot: 4.7/5 (37,965 reviews)
Starting Price
$1.00/month
Renews at $12.00/mo
30-day money-back guarantee
Free SSL
Free Domain
Free Migration
24/7 Support
Pricing Plans
Compare IONOS's hosting plans
Most Popular
Shared Hosting
VPS Hosting
Cloud Hosting
All plans include a 30-day money-back guarantee
Pros & Cons
What We Like
- European businesses (largest EU host)
- Users wanting 24/7 phone support
- Short 12-month contracts (vs 36-48 month competitors)
- Free Wildcard SSL included
- VPS users ($2/mo entry)
- Users preferring established BBB A+ company
What Could Be Better
- Need cPanel
- Developers needing Node.js/Python
- Adult or gambling content
- Prefer transparent renewal pricing
- Dislike proprietary control panels
- Need caching/LiteSpeed performance
Rating Breakdown
Value for Money
4.0Performance
4.5Support Quality
4.5Security
4.5Features
3.0Ease of Use
3.5Transparency
3.0Overall Rating
Weighted average of all categories
4.0/5
Technical Specifications
Complete feature breakdown across all 152 data points
Storage & Resources
- Storage
- 10 GB SSD
- Storage Type
- SSD
- Bandwidth
- Unmetered
- Websites
- 1
- Databases
- Not specified
- PHP Versions
- 8.0, 8.1, 8.2, 8.3, 8.4
Performance
- Uptime Guarantee
- 99.99%
- Uptime SLA Credit
- CDN Included
- CDN Provider
- IONOS CDN
Server Locations
- Location Count
- 9 locations
- Choose Location
- Locations
- Frankfurt (Germany), Berlin (Germany), Paris (France)
Security
- Free SSL
- Wildcard SSL
- Dedicated IP
- DDoS Protection
- DDoS Level
- Advanced (SIEM, IDS/IPS)
- 2FA
Backups & Malware
- Malware Scanning
- Malware Removal
- Firewall
- Backup Frequency
- Daily
- Backup Retention
- 6 days
- On-Demand Backup
- Restore Fee
- Free
Developer Tools
- SSH Access
- Git Deployment
- Staging
- Cron Jobs
- WP-CLI
Language Support
- Node.js
- Python
- Ruby
WordPress
- WP Optimized
- Auto Install
- Auto Updates
- WP Staging
- WooCommerce
- LiteSpeed Cache
- Object Caching
Support
- Live Chat
- Chat Hours
- 24/7
- Phone Support
- Phone Hours
- 24/7
- Ticket Support
- Priority Support
- KB Quality
- 4/5
- Channels
- Phone, Live Chat, Email (Personal Consultant), Knowledge Base
- Languages
- English, German, Spanish, French, Italian
- Email Included
- Account Limit
- 1
- Mailbox Size
- 2 GB
- Webmail
- Spam Filter
- Forwarding
Pricing Details
- Monthly Price
- $1/mo
- Renewal Price
- $12/mo
- Renewal Markup
- 1100%
- 1st Year Cost
- $12
- 2nd Year Cost
- $144
- Setup Fee
- None
- Money Back
- 30 days
Free Inclusions
- Free SSL
- Free Domain
- Free Migration
- Free CDN
Migration
- Free Migration
- Quality
- 4/5
Control Panel
- cPanel
- Panel Name
- IONOS Control Panel
- Softaculous
- Site Builder
- Builder Name
- IONOS MyWebsite
Compliance
- GDPR
- PCI
- HIPAA
- Certifications
- ISO 27001
CMS Platforms
- Drupal
- Joomla
- Magento
- Laravel
- Django
- Next.js
- Rails
- Static Sites
Content Policies
- Adult Content
- Gambling
- Bandwidth Overage
- Unlimited bandwidth; no throttling or overage charges
- Storage Overage
- Must upgrade plan; file limits apply per contract
Business Features
- API Access
- Reseller Hosting
- White Label
Best For (Score)
- Beginners
- 3/5
- Bloggers
- 3/5
- Developers
- 2/5
- eCommerce
- 4/5
- Agencies
- 3/5
- Enterprise
- 4/5
Company Info
- Founded
- 1988
- Headquarters
- Germany
- Parent Company
- United Internet AG
- Trustpilot
- 4.7/5 (37,965 reviews)
Our Ratings
- Overall
- 4/5
- Value
- 4/5
- Performance
- 4.5/5
- Support
- 4.5/5
- Security
- 4.5/5
- Features
- 3/5
- Ease of Use
- 3.5/5
- Transparency
- 3/5
Managed WordPress
- Available
Regional Info
- Best Countries
- Germany, United Kingdom, Spain, France, Italy, United States, Canada, Mexico, Austria
- Currencies
- USD, EUR, GBP, CAD, MXN
- Support Languages
- English, German, Spanish, French, Italian
- Data Sovereignty
- GDPR, ISO 27001
External Ratings
- Trustpilot
- 4.7/5
- Reviews Count
- 37,965
- G2 Rating
- 3.8/5
- BBB Rating
- A+
Advanced Technical
- PHP Switching
Access & Limits
- SSH Tier
- All hosting plans
Additional Pricing
- Domain Duration
- 12 months
- Exclusions
- Setup fees non-refundable; Additional domains non-refundable; Items paid in advance non-refundable; Package switchers not eligible; TOS violators not eligible
- Payment Methods
- Credit Card, Debit Card, PayPal, Direct Debit
- Auto Renewal
- SSL Provider
- DigiCert Wildcard SSL
Support Details
- Phone Countries
- United States, Canada, Germany, Spain, Italy, France, Mexico, Australia, United Kingdom
- Community Forum
- Object Cache Type
- IONOS Caching Plugin
Affiliate Program
- Affiliate Available
- Commission Type
- Percentage
- Commission Amount
- Commission varies by product; 8 international markets available; free to join
Additional Policies
- Suspension Policy
- TOS violations lead to suspension; unpaid balances referred to collection (no credit impact)
- Downloadable Backups
Additional Platforms
- PrestaShop
- Ghost
- Shopify Migration
- Wix Migration
- Squarespace Migration
- Webflow Export
Editorial Notes
- Best For
- European businesses (largest EU host); Users wanting 24/7 phone support; Short 12-month contracts (vs 36-48 month competitors); Free Wildcard SSL included; VPS users ($2/mo entry); Users preferring established BBB A+ company; Geo-redundant infrastructure needs
- Avoid If
- Need cPanel; Developers needing Node.js/Python; Adult or gambling content; Prefer transparent renewal pricing; Dislike proprietary control panels; Need caching/LiteSpeed performance
- Known Issues
- 2026 price adjustment announced (increases); No cPanel (proprietary panel only); PHP CLI version differs from hosting environment via SSH; Difficult cancellation process reported; Auto-renewal complaints; Control panel feels outdated; No Node.js/Python on shared hosting; Limited developer flexibility compared to cPanel hosts
- USP
- Europe's largest host with 99.99% uptime, free Wildcard SSL, and $2/mo VPS entry
- Ideal Customer
- European business needing 24/7 phone support, compliance certifications, and geo-redundancy
Competition
- Competitors
- GoDaddy, OVH, Hetzner
- Best Alternative To
- GoDaddy
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Frequently Asked Questions
Common questions about IONOS
IONOS is excellent for European businesses needing 24/7 phone support and compliance certifications, but has limited developer features.
IONOS is owned by United Internet AG, a publicly traded German company. IONOS itself went public in February 2023.
IONOS shared hosting starts at $1/month (promo) and renews at $12/month. First year costs approximately $12.
Moderately. IONOS has 24/7 phone support but uses a proprietary control panel that may feel dated compared to cPanel.
Yes, IONOS includes 1 email account with 2GB storage on the basic plan.
Yes, IONOS offers WordPress hosting with auto-install, auto-updates, and WooCommerce optimization.
IONOS guarantees 99.99% uptime, one of the highest in the industry, with SLA credits.
Yes, with a 30-day money-back guarantee. Some users report difficult cancellation processes.
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