Cloud Infrastructure
Linode (Akamai)
Only major cloud provider with 24/7 phone support, backed by Akamai's global edge network and DDoS protection
Founded 2003United StatesAkamai Technologies
Overall Rating
4.0
Trustpilot: 2/5 (202 reviews)
Starting Price
$5.00/month
7-day money-back guarantee
Free SSL
Free Domain
Free Migration
24/7 Support
Pricing Plans
Compare Linode (Akamai)'s hosting plans
VPS Hosting
Cloud Hosting
All plans include a 7-day money-back guarantee
Pros & Cons
What We Like
- Developers wanting reliable infrastructure with phone support
- Teams needing Akamai edge network integration
- Users valuing predictable flat-rate pricing
- Kubernetes users (LKE)
- Users needing 24/7 phone support (rare for cloud providers)
- Long-term Linux users comfortable with unmanaged hosting
What Could Be Better
- Need managed WordPress hosting
- Want included cPanel
- Beginner requiring hand-holding
- Need included email hosting
- Budget-sensitive (prices increased post-acquisition)
- Concerned about recent support quality decline
Rating Breakdown
Value for Money
3.5Performance
4.5Support Quality
3.5Security
4.5Features
4.0Ease of Use
4.0Transparency
4.0Overall Rating
Weighted average of all categories
4.0/5
Technical Specifications
Complete feature breakdown across all 155 data points
Storage & Resources
- Storage
- 25 GB SSD/NVMe
- Storage Type
- SSD/NVMe
- Bandwidth
- 1000 GB
- Websites
- Not specified
- Databases
- Not specified
Performance
- Uptime Guarantee
- 99.99%
- Uptime SLA Credit
- CDN Included
- CDN Provider
- Akamai CDN (integration available, paid)
- HTTP/2
Server Locations
- Location Count
- 25 locations
- Choose Location
- Locations
- Newark (US), Atlanta (US), Dallas (US)
Security
- Free SSL
- Wildcard SSL
- Dedicated IP
- DDoS Protection
- DDoS Level
- Akamai-powered DDoS protection included on all plans
- 2FA
Backups & Malware
- Malware Scanning
- Malware Removal
- Firewall
- Backup Frequency
- Daily automatic (paid add-on)
- Backup Retention
- 7 days
- On-Demand Backup
- Restore Fee
- Free
Developer Tools
- SSH Access
- Git Deployment
- Cron Jobs
- Redis
- WP-CLI
Language Support
- Node.js
- Python
- Ruby
WordPress
- WP Optimized
- Auto Install
- Auto Updates
- WP Staging
- WooCommerce
- LiteSpeed Cache
- Object Caching
- Multisite
Support
- Live Chat
- Chat Hours
- 24/7
- Phone Support
- Phone Hours
- 24/7 (US: 855-454-6633, Global: +1-609-380-7100)
- Ticket Support
- Priority Support
- KB Quality
- 5/5
- Channels
- Phone, Ticket, Live Chat, Email, Knowledge Base, Community Forum, IRC
- Languages
- English
- Email Included
- Account Limit
- 0
- Webmail
- Spam Filter
- Forwarding
Pricing Details
- Monthly Price
- $5/mo
- Renewal Price
- $5/mo
- 1st Year Cost
- $60
- 2nd Year Cost
- $60
- Setup Fee
- None
- Money Back
- 7 days
- Monthly Billing
Free Inclusions
- Free SSL
- Free Domain
- Free Migration
- Free CDN
Migration
- Free Migration
Control Panel
- cPanel
- Panel Name
- Linode Cloud Manager
- Softaculous
- Site Builder
Compliance
- GDPR
- PCI
- HIPAA
- Certifications
- SOC 2 Type II, ISO 27001, PCI-DSS
CMS Platforms
- Drupal
- Joomla
- Magento
- Laravel
- Django
- Next.js
- Rails
- Static Sites
Content Policies
- Adult Content
- Gambling
- legal_only
- Crypto Sites
- Bandwidth Overage
- Transfer pooled across all Linodes (1TB-20TB depending on plan); $0.005/GB additional egress
- Storage Overage
- Pay for additional Block Storage volumes
Business Features
- API Access
- Reseller Hosting
- White Label
Best For (Score)
- Beginners
- 2/5
- Bloggers
- 2/5
- Developers
- 5/5
- eCommerce
- 4/5
- Agencies
- 4/5
- Enterprise
- 4/5
Company Info
- Founded
- 2003
- Headquarters
- United States
- Parent Company
- Akamai Technologies
- Trustpilot
- 2/5 (202 reviews)
Our Ratings
- Overall
- 4/5
- Value
- 3.5/5
- Performance
- 4.5/5
- Support
- 3.5/5
- Security
- 4.5/5
- Features
- 4/5
- Ease of Use
- 4/5
- Transparency
- 4/5
Managed WordPress
- Available
Regional Info
- Best Countries
- United States, Germany, United Kingdom, Japan, Singapore, India, Australia, Brazil
- Currencies
- USD
- Support Languages
- English
- Data Sovereignty
- GDPR, SOC 2, PCI-DSS
External Ratings
- Trustpilot
- 2/5
- Reviews Count
- 202
- G2 Rating
- 4.6/5
- BBB Rating
- NR (Not Rated)
Advanced Technical
- DB Type
- MySQL/PostgreSQL (managed available)
- Elasticsearch
Access & Limits
- SSH Tier
- All plans (root access)
- Instant Activation
Additional Pricing
- Exclusions
- 7-day unconditional refund guarantee for compute services; Hourly billing allows pay-as-you-go; Can cancel anytime
- Payment Methods
- Credit Card, Debit Card, PayPal, Google Pay
- Auto Renewal
- SSL Provider
- Self-managed (Let's Encrypt recommended) or NodeBalancer SSL termination
Support Details
- Phone Countries
- United States
- Community Forum
- Outsourced
Affiliate Program
- Affiliate Available
- Commission Type
- Fixed per acquisition
- Commission Amount
- $100 per new customer who stays active 90+ days; 90-day cookie; Referral program: $25 credit when referee spends $25
Additional Policies
- File Hosting
- Proxy/VPN
- difficult
- BW Overage Cost
- $0.005
- Suspension Policy
- Violation of ToS; fraud detection; non-payment; abuse reports
- Downloadable Backups
Additional Platforms
- PrestaShop
- Ghost
- Shopify Migration
- Wix Migration
- Squarespace Migration
- Webflow Export
Editorial Notes
- Best For
- Developers wanting reliable infrastructure with phone support; Teams needing Akamai edge network integration; Users valuing predictable flat-rate pricing; Kubernetes users (LKE); Users needing 24/7 phone support (rare for cloud providers); Long-term Linux users comfortable with unmanaged hosting
- Avoid If
- Need managed WordPress hosting; Want included cPanel; Beginner requiring hand-holding; Need included email hosting; Budget-sensitive (prices increased post-acquisition); Concerned about recent support quality decline; Need extensive global coverage (fewer locations than competitors)
- Known Issues
- Low Trustpilot rating (2.0/5) with many complaints about account verification/cancellation; Price increases post-Akamai acquisition; Some report worse support quality after acquisition; Aggressive fraud detection leads to false positives; No managed WordPress; Limited compared to hyperscalers for enterprise features; Some legacy features deprecated
- USP
- Only major cloud provider with 24/7 phone support, backed by Akamai's global edge network and DDoS protection
- Ideal Customer
- Developer or business wanting reliable cloud infrastructure with phone support and enterprise-grade DDoS protection
Competition
- Competitors
- DigitalOcean, Vultr, AWS Lightsail
- Best Alternative To
- DigitalOcean
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Frequently Asked Questions
Common questions about Linode (Akamai)
Linode (now Akamai) is excellent for developers wanting reliable cloud infrastructure with 24/7 phone support. Strong G2 rating (4.6) but Trustpilot rating (2.0) reflects signup/verification frustrations.
Linode was acquired by Akamai Technologies for $900M in March 2022. Akamai is a publicly traded company (NASDAQ: AKAM) known for its CDN and security services.
Linode starts at $5/month for a 1GB Shared CPU instance. Dedicated CPU plans start at $36/month. Pricing is flat-rate and predictable with no surprise charges.
Partially. While unmanaged, Linode has excellent documentation and 24/7 phone support (rare for cloud providers). Beginners with some technical interest can learn.
No, Linode does not include email hosting. You must set up your own mail server or use third-party email services.
Yes, with one-click WordPress installation available. However, it's unmanaged - you handle security updates, optimization, and maintenance yourself.
Linode guarantees 99.99% uptime for compute services with SLA credits if uptime falls below this. Non-compute services have 99.9% SLA.
Yes, with hourly billing and a 7-day unconditional money-back guarantee. You can destroy instances anytime with no contracts.
Similar Hosting Providers
Other options to consider if Linode (Akamai)isn't the right fit
Linode (Akamai) head-to-head comparisons
See how Linode (Akamai) stacks up against other hosts on pricing, performance, and features:
Further reading on Linode (Akamai)
Guides from our research desk that go deeper on this comparison.
- Linode (Akamai) Reviews 2026: Why Trustpilot Says 2.0 but G2 Says 4.6Linode has a 2.0 Trustpilot rating yet a 4.6 on G2 — one of the biggest review splits in hosting. Here's what's behind it, the post-Akamai changes, and who it's for.Read guide
- Managed vs Unmanaged VPS: When to Pay for ManagementCompare managed and unmanaged VPS hosting. Learn when it's worth paying for management and when DIY makes more sense.Read guide
- Monthly vs Annual Hosting: Which Saves More Money?Compare monthly and annual web hosting billing cycles. Learn the true cost differences, when to commit long-term, and how to avoid overpaying.Read guide