Hetzner vs Liquid Web: Complete 2026 Comparison
In-depth comparison of these two hosting providers across pricing, performance, features, and support.
Overall Winner
Liquid Web
- Wins in 5 of 7 categories
- Top in: Best Performance, Best Support, Best for WordPress
- 4.3/5 overall rating
Category Winners
Best Price
Hetzner
$1.90/mo vs $3.50/mo
Best Value
Tie
Similar renewal pricing
Best Performance
Liquid Web
100% uptime, 4.3/5 rating
Best Support
Liquid Web
Live chat, Phone
Best for WordPress
Liquid Web
Optimized, Staging, WooCommerce
Best for Developers
Liquid Web
SSH, Git, Staging, Node.js
Best for Beginners
Liquid Web
Higher ease of use score (6.0/10)
Feature Comparison
| Feature | ||
|---|---|---|
| Essential Info | ||
| Hosting Type | Cloud Infrastructure | VPS Hosting |
| Monthly Price | $1.90/mo | $3.50/mo |
| Renewal Price | $1.90 | $3.50 |
| Renewal Markup | 0% | 0% |
| Overall Rating | 4.0/5 | 4.3/5 |
| Uptime Guarantee | 99.9% | 100% |
| Trustpilot Rating | 3.5/5 | 4.2/5 |
| Trustpilot Reviews | 2,570 | 2,637 |
| Free SSL | ||
| Free Domain | ||
| Free Migration | ||
| Pricing Details | ||
| First Year Cost | $41.88 | $396.00 |
| Second Year Cost | $41.88 | $396.00 |
| Money Back Guarantee | 14 days | 30 days |
| Setup Fee | Free | Free |
| Monthly Billing | ||
| Minimum Contract | 1 months | 1 months |
| Technical Specs | ||
| Storage | 10 GB | 40 GB |
| Storage Type | SSD/NVME | SSD |
| Bandwidth | 20000 GB | 5000 GB |
| Max Websites | — | Unlimited |
| Max Databases | — | Unlimited |
| PHP Versions | 7.4, 8.0, 8.1, 8.2, 8.3 | 7.4, 8.0, 8.1, 8.2, 8.3 |
| SSH Access | ||
| Git Deployment | ||
| Staging Environment | — | |
| Cron Jobs | ||
| Redis Available | ||
| Programming Languages | ||
| Node.js Support | ||
| Python Support | ||
| Ruby Support | ||
| WordPress Features | ||
| WordPress Optimized | ||
| WordPress Auto-Install | ||
| WordPress Auto-Updates | ||
| WordPress Staging | ||
| WooCommerce Optimized | ||
| LiteSpeed Cache | ||
| Object Caching | ||
| WP Multisite | ||
| WP-CLI Access | ||
| Security | ||
| DDoS Protection | ||
| DDoS Protection Level | Basic DDoS protection included; Advanced protection available | Multi-level DDoS protection included |
| Malware Scanning | ||
| Malware Removal | ||
| Firewall Included | ||
| Backup Frequency | Manual/Snapshot-based | Daily (30-day retention) |
| Backup Retention | — | 30 days |
| Backup Restore Fee | Free | Free |
| On-Demand Backup | ||
| Two-Factor Auth | ||
| Wildcard SSL | ||
| Dedicated IP | ||
| Support | ||
| Support Channels | Ticket, Phone, Knowledge Base, Community Forum | Phone, Live Chat, Ticket, Knowledge Base |
| Live Chat | ||
| Live Chat Hours | — | 24/7/365 |
| Phone Support | ||
| Phone Support Hours | Business hours (Mon-Fri) | 24/7/365 (59-second response guarantee) |
| Ticket Support | ||
| Priority Support | ||
| Support Languages | German, English | English |
| Knowledge Base Quality | 4.0/10 | 5.0/10 |
| Avg Support Wait | — | 1 min |
| Email Accounts | ||
| Email Account Limit | 0 | Unlimited |
| Mailbox Size | — | — |
| Webmail Access | ||
| Spam Filter | ||
| Email Forwarding | ||
| Performance | ||
| CDN Included | ||
| CDN Provider | — | Cloudflare Enterprise CDN (on managed WordPress/WooCommerce) |
| Server Locations | Nuremberg (Germany), Falkenstein (Germany), Helsinki (Finland), Ashburn, VA (US), Hillsboro, OR (US), Singapore | Lansing, MI (US-Central), Phoenix, AZ (US-West), Amsterdam (Netherlands), San Jose, CA (US), Ashburn, VA (US-East), Sydney (Australia), London (UK) |
| Server Location Count | 6 | 10 |
| Choose Server Location | ||
| HTTP/2 Support | ||
| Brotli Compression | — | |
| Uptime SLA Credit | ||
| Platform Support | ||
| Drupal Support | ||
| Joomla Support | ||
| Magento Support | ||
| Laravel Support | ||
| Django Support | ||
| Next.js Support | ||
| Rails Support | ||
| Static Site Support | ||
| Control Panel | ||
| cPanel Included | ||
| Control Panel | Hetzner Cloud Console | cPanel/InterWorx/Plesk (choice) |
| Softaculous | ||
| Website Builder | ||
| Builder Name | — | — |
| Migration | ||
| Migration Websites Limit | 0 | Unlimited |
| Migration Turnaround | — | 1 days |
| Paid Migration Cost | — | Free |
| Migration Quality | — | 5.0/10 |
| Compliance | ||
| GDPR Compliant | ||
| PCI Compliant | ||
| HIPAA Compliant | ||
| Data Center Certs | ISO 27001, SOC 1, SOC 2 | SOC 2 Type II, HIPAA, PCI-DSS |
| Ratings | ||
| Value for Money | 5.0/10 | 3.0/10 |
| Performance Rating | 4.5/10 | 5.0/10 |
| Support Quality | 2.5/10 | 5.0/10 |
| Security Rating | 4.0/10 | 5.0/10 |
| Features Rating | 3.5/10 | 4.5/10 |
| Ease of Use | 3.0/10 | 4.0/10 |
| Transparency Rating | 5.0/10 | 3.5/10 |
| Suitability Scores | ||
| For Bloggers | 2.0/10 | 2.0/10 |
| For E-commerce | 3.0/10 | 5.0/10 |
| For Agencies | 4.0/10 | 5.0/10 |
| For Developers | 5.0/10 | 4.0/10 |
| For Beginners | 1.0/10 | 2.0/10 |
| For Enterprise | 4.0/10 | 5.0/10 |
| Policies | ||
| Bandwidth Overage | 20TB+ included; €1.19/TB overage | 5TB included on entry VPS; overage billed or upgrade required |
| Storage Overage | Pay for additional storage volumes | Upgrade to higher tier or add storage |
| Adult Content Allowed | ||
| Gambling Sites Allowed | ||
| Crypto Sites Allowed | ||
| Reseller Hosting | ||
| White Label | ||
| API Access | ||
| Company Info | ||
| Year Founded | 1997 | 1997 |
| Headquarters | Germany | United States |
| Parent Company | Independent (privately held; founded by Martin Hetzner) | CloudOne Digital (acquired by One Equity Partners in April 2023; previously Madison Dearborn Partners) |
| Green Hosting | — | |
| Instant Activation | ||
| Managed WordPress | ||
| Managed WP Available | ||
| Pricing Model | — | — |
| Monthly Visit Limit | — | — |
| Visit Overage Cost | — | — |
| PHP Workers | — | — |
| Plugin Restrictions | — | — |
| Dev Environment | — | — |
| Dev Env Name | — | — |
| Regional Info | ||
| Best Countries | Germany, Finland, Austria, Switzerland, Netherlands, United States | United States, United Kingdom, Netherlands, Australia |
| Local Currencies | EUR, USD | USD |
| Support Languages | German, English | English |
| Data Sovereignty | GDPR | GDPR, HIPAA, PCI-DSS, SOC 2 |
| External Ratings | ||
| G2 Rating | 4.5/5 | 4.3/5 |
| BBB Rating | N/A (Germany-based) | A+ |
| Advanced Technical | ||
| Inode Limit | — | — |
| Max DB Size | — | — |
| Max Upload Size | — | — |
| Database Type | MySQL/MariaDB/PostgreSQL | MySQL/MariaDB |
| Elasticsearch | ||
| Image Optimization | — | |
| PHP Switching | ||
| Subdomains | — | Unlimited |
| FTP Accounts | — | Unlimited |
| Additional Pricing | ||
| Free Domain Duration | — | — |
| Money Back Exclusions | 14-day cancellation period for most services; Dedicated servers typically have setup fees that may not be refunded | 30-day guarantee for managed VPS and managed cloud server hosting only; Domain fees non-refundable; Custom configurations may have exclusions |
| Payment Methods | Credit Card, Debit Card, PayPal, Bank Transfer, SEPA Direct Debit | Credit Card, Debit Card, PayPal, Bank Transfer, Check |
| Auto Renewal Default | ||
| Domain Privacy Included | — | |
| Domain Privacy Cost | — | — |
| SSL Provider | Self-managed (Let's Encrypt recommended) | Let's Encrypt (auto-renewed) |
| Dedicated IP Cost | $1/mo | — |
| Additional Support | ||
| Phone Support Countries | Germany | United States |
| Priority Support Cost | — | — |
| Community Forum | ||
| Support Outsourced | ||
| Object Cache Type | — | Redis |
| Business & Affiliate | ||
| Affiliate Program | ||
| Commission Type | Revenue share | Percentage of MRR |
| Commission Amount | 10% recurring commission; 30-day cookie | 300% per Liquid Web sale; 400% per Nexcess sale; up to $7,000 per sale; 90-day cookie; via Impact |
| Additional Policies | ||
| File Hosting Allowed | ||
| Proxy/VPN Allowed | — | |
| Bandwidth Overage Cost | $1.19 | — |
| Account Suspension Policy | Violation of ToS; non-payment; abuse reports; illegal content | Violation of ToS; non-payment; abuse reports |
| Malware Removal Cost | — | $0.00 |
| Downloadable Backups | ||
| Additional Platforms | ||
| PrestaShop | ||
| Ghost | ||
| Shopify Migration | ||
| Wix Migration | ||
| Squarespace Migration | ||
| Webflow Export | ||
| Editorial Info | ||
| Best For | Developers wanting best price-performance VPS/dedicated; European businesses needing GDPR-compliant hosting; Users comfortable with self-management; Cost-conscious users wanting consistent pricing; Large-scale deployments; Users wanting green hosting | Businesses and agencies needing managed hosting with premium support; Mission-critical websites requiring 100% uptime SLA; WooCommerce stores needing optimized ecommerce hosting; Users willing to pay premium for Heroic Support; HIPAA-compliant healthcare applications; Enterprise clients needing dedicated infrastructure |
| Avoid If | Need managed WordPress hosting; Want 24/7 live chat support; Beginner requiring hand-holding; Need cPanel included; US-based wanting local support; Need included email hosting | Budget-conscious users; Need shared hosting; Beginners who don't need managed services; Simple personal blogs; Price-sensitive projects; Need many international locations |
| Known Issues | Support limited to business hours and primarily German; No live chat support; Strict account verification can frustrate users; No managed WordPress; No cPanel/Plesk included; SSL not included free; Mixed Trustpilot reviews (3.5) despite excellent G2 (4.5); Some account termination complaints | Premium pricing (significantly higher than budget hosts); No shared hosting option; Windows VPS much more expensive than Linux; Some users report billing confusion especially with Nexcess; Support quality reportedly declined after CloudOne acquisition per some reviews; Complex pricing structure with many tiers; Limited international data centers compared to hyperscalers |
| Unique Selling Point | Best price-performance VPS in industry with 100% green energy and German data protection | 100% uptime SLA with 1000% credit and 59-second Heroic Support response guarantee |
| Ideal Customer | Developer or business wanting affordable, high-performance infrastructure with European data sovereignty | Business or agency needing premium managed hosting with industry-leading support SLA |
| Best Alternative To | Contabo | WP Engine |
| Primary Competitors | Contabo, OVHcloud, Vultr | WP Engine, Kinsta, Cloudways |
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Our Verdict
Choose Hetzner if you...
- Want to save money ($1.90/mo vs $3.50/mo)
Choose Liquid Web if you...
- Want higher-rated hosting (4.3/5)
- Need WordPress-optimized hosting
- Need staging environments
- Are new to web hosting
- Need enterprise-grade features