Rackspace Technology vs Vultr: Complete 2026 Comparison
In-depth comparison of these two hosting providers across pricing, performance, features, and support.
Overall Winner
Vultr
- Wins in 3 of 7 categories
- Top in: Best Price, Best Performance, Best for Beginners
- 3.8/5 overall rating
Category Winners
Best Price
Vultr
$2.50/mo vs $Infinity/mo
Best Value
Tie
Similar renewal pricing
Best Performance
Vultr
100% uptime, 3.8/5 rating
Best Support
Rackspace Technology
Live chat, Phone, 24/7
Best for WordPress
Tie
Similar WordPress features
Best for Developers
Tie
Similar developer features
Best for Beginners
Vultr
Higher ease of use score (4.5/10)
Feature Comparison
| Feature | ||
|---|---|---|
| Essential Info | ||
| Hosting Type | Cloud Infrastructure | Cloud Infrastructure |
| Monthly Price | — | $2.50/mo |
| Renewal Price | — | $2.50 |
| Renewal Markup | 0% | 0% |
| Overall Rating | 3.0/5 | 3.8/5 |
| Uptime Guarantee | 100% | 100% |
| Trustpilot Rating | 1.2/5 | 2.0/5 |
| Trustpilot Reviews | 286 | 523 |
| Free SSL | ||
| Free Domain | ||
| Free Migration | ||
| Pricing Details | ||
| First Year Cost | $2388.00 | $30.00 |
| Second Year Cost | $2388.00 | $30.00 |
| Money Back Guarantee | — | 0 days |
| Setup Fee | Free | Free |
| Monthly Billing | ||
| Minimum Contract | 1 months | 0 months |
| Technical Specs | ||
| Storage | — | 10 GB |
| Storage Type | SSD/HDD (VARIES BY PLAN) | SSD/NVME |
| Bandwidth | — | 500 GB |
| Max Websites | — | — |
| Max Databases | — | — |
| PHP Versions | — | — |
| SSH Access | ||
| Git Deployment | ||
| Staging Environment | — | — |
| Cron Jobs | ||
| Redis Available | ||
| Programming Languages | ||
| Node.js Support | ||
| Python Support | ||
| Ruby Support | ||
| WordPress Features | ||
| WordPress Optimized | ||
| WordPress Auto-Install | ||
| WordPress Auto-Updates | ||
| WordPress Staging | ||
| WooCommerce Optimized | ||
| LiteSpeed Cache | ||
| Object Caching | ||
| WP Multisite | ||
| WP-CLI Access | ||
| Security | ||
| DDoS Protection | ||
| DDoS Protection Level | Enterprise DDoS mitigation included | Standard DDoS protection included; Advanced mitigation available |
| Malware Scanning | ||
| Malware Removal | ||
| Firewall Included | ||
| Backup Frequency | Daily | Automatic (optional, 20% extra cost) |
| Backup Retention | 7 days | — |
| Backup Restore Fee | Free | Free |
| On-Demand Backup | ||
| Two-Factor Auth | ||
| Wildcard SSL | ||
| Dedicated IP | ||
| Support | ||
| Support Channels | Phone, Ticket, Chat, Knowledge Base | Ticket, Knowledge Base, Community Forum, API Documentation |
| Live Chat | ||
| Live Chat Hours | 24/7 | — |
| Phone Support | ||
| Phone Support Hours | 24/7/365 | — |
| Ticket Support | ||
| Priority Support | ||
| Support Languages | English | English |
| Knowledge Base Quality | 4.0/10 | 5.0/10 |
| Avg Support Wait | — | — |
| Email Accounts | ||
| Email Account Limit | — | 0 |
| Mailbox Size | 25 GB | — |
| Webmail Access | ||
| Spam Filter | ||
| Email Forwarding | ||
| Performance | ||
| CDN Included | ||
| CDN Provider | Akamai/CloudFlare (partner integrations) | — |
| Server Locations | Dallas (US), Chicago (US), Virginia (US), London (UK), Hong Kong, Sydney (Australia) | New York (US), Los Angeles (US), Chicago (US), Seattle (US), Dallas (US), Atlanta (US), Miami (US), Silicon Valley (US), Honolulu (US), Toronto (Canada), Mexico City (Mexico), Sao Paulo (Brazil), Santiago (Chile), London (UK), Manchester (UK), Amsterdam (Netherlands), Frankfurt (Germany), Paris (France), Madrid (Spain), Stockholm (Sweden), Warsaw (Poland), Tel Aviv (Israel), Mumbai (India), Bangalore (India), Delhi (India), Singapore, Tokyo (Japan), Seoul (South Korea), Sydney (Australia), Melbourne (Australia), Johannesburg (South Africa) |
| Server Location Count | 6 | 32 |
| Choose Server Location | ||
| HTTP/2 Support | ||
| Brotli Compression | — | |
| Uptime SLA Credit | ||
| Platform Support | ||
| Drupal Support | ||
| Joomla Support | ||
| Magento Support | ||
| Laravel Support | ||
| Django Support | ||
| Next.js Support | ||
| Rails Support | ||
| Static Site Support | ||
| Control Panel | ||
| cPanel Included | ||
| Control Panel | MyRackspace Portal | Vultr Dashboard |
| Softaculous | ||
| Website Builder | ||
| Builder Name | — | — |
| Migration | ||
| Migration Websites Limit | — | 0 |
| Migration Turnaround | — | — |
| Paid Migration Cost | — | — |
| Migration Quality | — | — |
| Compliance | ||
| GDPR Compliant | ||
| PCI Compliant | ||
| HIPAA Compliant | ||
| Data Center Certs | SOC 1, SOC 2 Type II, SOC 3, ISO 27001, ISO 9001, ISO 14001, PCI DSS Level 1, HIPAA, HITRUST CSF, FedRAMP, FISMA, NIST 800-53, NIST 800-171, ITAR, FIPS 140-2 | SOC 2 Type II, ISO 27001 |
| Ratings | ||
| Value for Money | 2.0/10 | 4.5/10 |
| Performance Rating | 4.0/10 | 4.5/10 |
| Support Quality | 2.5/10 | 2.0/10 |
| Security Rating | 4.5/10 | 3.5/10 |
| Features Rating | 4.0/10 | 4.0/10 |
| Ease of Use | 3.0/10 | 3.5/10 |
| Transparency Rating | 2.0/10 | 4.5/10 |
| Suitability Scores | ||
| For Bloggers | 1.0/10 | 2.0/10 |
| For E-commerce | 3.0/10 | 3.0/10 |
| For Agencies | 3.0/10 | 4.0/10 |
| For Developers | 3.0/10 | 5.0/10 |
| For Beginners | 1.0/10 | 1.0/10 |
| For Enterprise | 4.0/10 | 4.0/10 |
| Policies | ||
| Bandwidth Overage | Varies by contract; typically metered | 2TB free egress pooled across all instances; $0.01/GB overage |
| Storage Overage | Varies by contract | Pay for additional block storage at $0.10/GB/month |
| Adult Content Allowed | ||
| Gambling Sites Allowed | ||
| Crypto Sites Allowed | ||
| Reseller Hosting | ||
| White Label | ||
| API Access | ||
| Company Info | ||
| Year Founded | 1998 | 2014 |
| Headquarters | United States | United States |
| Parent Company | Independent (publicly traded; owned by Apollo Global Management since 2016) | The Constant Company (privately held; $333M funding in 2024 led by AMD; $3.5B valuation) |
| Green Hosting | — | |
| Instant Activation | ||
| Managed WordPress | ||
| Managed WP Available | ||
| Pricing Model | — | — |
| Monthly Visit Limit | — | — |
| Visit Overage Cost | — | — |
| PHP Workers | — | — |
| Plugin Restrictions | — | — |
| Dev Environment | — | — |
| Dev Env Name | — | — |
| Regional Info | ||
| Best Countries | United States, United Kingdom, Australia | United States, India, Brazil, Germany, United Kingdom, Singapore, Australia |
| Local Currencies | USD, GBP, AUD | USD |
| Support Languages | English | English |
| Data Sovereignty | GDPR, PCI-DSS, HIPAA, SOC 2 | GDPR, SOC 2 |
| External Ratings | ||
| G2 Rating | 4.2/5 | 4.3/5 |
| BBB Rating | A+ | NR (Not Rated) |
| Advanced Technical | ||
| Inode Limit | — | — |
| Max DB Size | — | — |
| Max Upload Size | — | — |
| Database Type | MySQL, PostgreSQL, MSSQL, Oracle | MySQL/PostgreSQL (managed available) |
| Elasticsearch | ||
| Image Optimization | — | — |
| PHP Switching | — | — |
| Subdomains | — | — |
| FTP Accounts | — | — |
| Additional Pricing | ||
| Free Domain Duration | — | — |
| Money Back Exclusions | Enterprise contracts; no traditional refund policy | No money-back guarantee; Pay-as-you-go model with hourly billing; Can destroy instances anytime; Unused credit remains in account |
| Payment Methods | Credit Card, Invoice, Wire Transfer, Enterprise Agreement | Credit Card, Debit Card, PayPal, Cryptocurrency (Bitcoin, Ethereum, etc.), Wire Transfer, Alipay |
| Auto Renewal Default | ||
| Domain Privacy Included | — | — |
| Domain Privacy Cost | — | — |
| SSL Provider | Let's Encrypt / Custom certificates | Self-managed (Let's Encrypt or commercial) |
| Dedicated IP Cost | — | $3/mo |
| Additional Support | ||
| Phone Support Countries | United States, United Kingdom, Australia | — |
| Priority Support Cost | — | — |
| Community Forum | ||
| Support Outsourced | ||
| Object Cache Type | — | — |
| Business & Affiliate | ||
| Affiliate Program | ||
| Commission Type | — | CPA (Cost Per Acquisition) |
| Commission Amount | — | Up to $100 per referral (customer must be active 30+ days); 30-day cookie; Monthly PayPal payments |
| Additional Policies | ||
| File Hosting Allowed | ||
| Proxy/VPN Allowed | ||
| Bandwidth Overage Cost | — | $0.01 |
| Account Suspension Policy | Violation of ToS; non-payment | Violation of ToS; fraud detection; non-payment; abuse complaints |
| Malware Removal Cost | $0.00 | — |
| Downloadable Backups | ||
| Additional Platforms | ||
| PrestaShop | ||
| Ghost | ||
| Shopify Migration | ||
| Wix Migration | ||
| Squarespace Migration | ||
| Webflow Export | ||
| Editorial Info | ||
| Best For | Large enterprises needing multi-cloud management; Organizations requiring managed services across AWS/Azure/GCP; Companies needing 24/7 expert support; Compliance-heavy industries | Developers wanting affordable cloud compute; Startups needing flexible pay-as-you-go pricing; Users needing many global locations (32 regions); GPU compute and machine learning workloads; API-first infrastructure automation; Users comfortable with self-management; Cryptocurrency payment acceptance |
| Avoid If | Small business or startup; Need affordable hosting; Want simple self-service; Budget-conscious; Need quick support responses | Need managed WordPress hosting; Want phone or chat support; Beginner requiring hand-holding; Need included email hosting; Want cPanel/Plesk included; Require money-back guarantee; Uncomfortable with unmanaged infrastructure |
| Known Issues | Very poor Trustpilot rating (1.2) despite 'Fanatical Support' brand; Support quality reportedly declined after outsourcing; Expensive for what you get; Complex contracts; Slow response times reported; Not suitable for small businesses; Apollo acquisition led to cost-cutting | Low Trustpilot rating (2.0/5); No phone or live chat support (ticket only); Strict account verification causing frustration; Reports of account termination without warning; Billing department only available business hours; 20% extra for automatic backups; Snapshots limited to 10 per account; Support response times can be slow; Some users report load balancer outages |
| Unique Selling Point | Multi-cloud managed services provider with 'Fanatical Support' across AWS, Azure, and GCP | Cheapest cloud compute ($2.50/mo) with 100% SLA and 32 global locations |
| Ideal Customer | Enterprise needing managed multi-cloud services with 24/7 support and compliance requirements | Developer or startup wanting affordable, flexible cloud infrastructure with global reach |
| Best Alternative To | Self-managed multi-cloud | DigitalOcean |
| Primary Competitors | Cloudways, AWS Managed Services, Azure Managed | DigitalOcean, Linode, Hetzner |
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Our Verdict
Choose Rackspace Technology if you...
- Need phone support
- Require 24/7 live chat support
- Need free website migration
Choose Vultr if you...
- Want higher-rated hosting (3.8/5)
- Want more server locations (32 available)