Managed WordPress
Nexcess
E-commerce expertise with managed WooCommerce and Magento hosting, 100% uptime SLA, and PCI/HIPAA compliance
Founded 2000United StatesLiquid Web
Overall Rating
4.0
Trustpilot: 4/5 (2,635 reviews)
Starting Price
$21.00/month
30-day money-back guarantee
Free SSL
Free Domain
Free Migration
24/7 Support
Pricing Plans
Compare Nexcess's hosting plans
WordPress Hosting
All plans include a 30-day money-back guarantee
Pros & Cons
What We Like
- WooCommerce stores needing managed hosting
- Magento e-commerce sites
- WordPress sites requiring auto-scaling
- Businesses needing PCI/HIPAA compliance
- Users wanting 100% uptime guarantee
What Could Be Better
- Budget-conscious
- Need many data center locations
- Prefer cPanel
- Need email hosting included
- Concerned about post-acquisition support quality
- Support quality declined after Liquid Web acquisition (outsourced)
Rating Breakdown
Value for Money
3.5Performance
4.5Support Quality
3.5Security
5.0Features
4.5Ease of Use
4.0Transparency
3.0Overall Rating
Weighted average of all categories
4.0/5
Technical Specifications
Complete feature breakdown across all 173 data points
Storage & Resources
- Storage
- 15 GB SSD
- Storage Type
- SSD
- Bandwidth
- 2000 GB
- Websites
- 1
- Databases
- Not specified
- PHP Versions
- 7.4, 8.0, 8.1, 8.2, 8.3
Performance
- Uptime Guarantee
- 100%
- Uptime SLA Credit
- CDN Included
- CDN Provider
- Nexcess CDN (22 global edge locations)
- HTTP/2
- Brotli Compression
Server Locations
- Location Count
- 3 locations
- Choose Location
- Locations
- US-Central (Phoenix), US-West (Los Angeles), EU-Central (Amsterdam)
Security
- Free SSL
- Wildcard SSL
- Dedicated IP
- DDoS Protection
- DDoS Level
- Enterprise DDoS protection included
- 2FA
Backups & Malware
- Malware Scanning
- Malware Removal
- Firewall
- Backup Frequency
- Daily
- Backup Retention
- 30 days
- On-Demand Backup
- Restore Fee
- Free
Developer Tools
- SSH Access
- Git Deployment
- Staging
- Cron Jobs
- Redis
- WP-CLI
Language Support
- Node.js
- Python
- Ruby
WordPress
- WP Optimized
- Auto Install
- Auto Updates
- WP Staging
- WooCommerce
- LiteSpeed Cache
- Object Caching
- Multisite
Support
- Live Chat
- Chat Hours
- 24/7/365
- Phone Support
- Phone Hours
- 24/7/365
- Ticket Support
- Priority Support
- Avg Wait
- 1 min
- KB Quality
- 5/5
- Channels
- Live Chat, Ticket, Phone, Knowledge Base
- Languages
- English
- Email Included
- Account Limit
- 0
- Webmail
- Spam Filter
- Forwarding
Pricing Details
- Monthly Price
- $21/mo
- Renewal Price
- $21/mo
- 1st Year Cost
- $252
- 2nd Year Cost
- $252
- Setup Fee
- None
- Money Back
- 30 days
- Monthly Billing
- Min Contract
- 1 months
Free Inclusions
- Free SSL
- Free Domain
- Free Migration
- Free CDN
Migration
- Free Migration
- Sites Limit
- 1 sites
- Turnaround
- 1 days
- Quality
- Expert white-glove migration/5
Control Panel
- cPanel
- Panel Name
- Nexcess Portal
- Softaculous
- Site Builder
Compliance
- GDPR
- PCI
- HIPAA
- Certifications
- SOC 2, ISO 27001, PCI DSS, HIPAA
CMS Platforms
- Drupal
- Joomla
- Magento
- Laravel
- Django
- Next.js
- Rails
- Static Sites
Content Policies
- Adult Content
- Gambling
- Crypto Sites
- Bandwidth Overage
- No overage fees, traffic caps, or metered pageviews - unlimited bandwidth included
- Storage Overage
- No overage fees - storage included in plan
Business Features
- API Access
- Reseller Hosting
- White Label
- Green Hosting
Best For (Score)
- Beginners
- 2/5
- Bloggers
- 3/5
- Developers
- 4/5
- eCommerce
- 5/5
- Agencies
- 4/5
- Enterprise
- 4/5
Company Info
- Founded
- 2000
- Headquarters
- United States
- Parent Company
- Liquid Web
- Trustpilot
- 4/5 (2,635 reviews)
Our Ratings
- Overall
- 4/5
- Value
- 3.5/5
- Performance
- 4.5/5
- Support
- 3.5/5
- Security
- 5/5
- Features
- 4.5/5
- Ease of Use
- 4/5
- Transparency
- 3/5
Managed WordPress
- Available
- Pricing Model
- no-caps
- Visit Limit
- Unlimited
- Dev Environment
Regional Info
- Best Countries
- United States, Netherlands, United Kingdom, Germany
- Currencies
- USD
- Support Languages
- English
- Data Sovereignty
- GDPR, PCI-DSS, HIPAA, SOC 2
External Ratings
- Trustpilot
- 4/5
- Reviews Count
- 2,635
- G2 Rating
- 4.3/5
- BBB Rating
- A+
Advanced Technical
- DB Type
- MySQL/MariaDB
- Elasticsearch
- Image Optimization
- PHP Switching
Access & Limits
- SSH Tier
- All plans
- Staging Tier
- All plans
- Instant Activation
Additional Pricing
- Exclusions
- Full refund within 30 days
- Payment Methods
- Credit Card, PayPal
- Auto Renewal
- SSL Provider
- Let's Encrypt (auto-renewing)
Support Details
- Phone Countries
- United States
- Priority Cost
- $Included with all plans
- Community Forum
- Outsourced
- Object Cache Type
- Redis
Affiliate Program
- Affiliate Available
- Commission Type
- Per sale
- Commission Amount
- Up to $200 per sale
Additional Policies
- File Hosting
- Proxy/VPN
- Suspension Policy
- Violation of ToS; non-payment
- Downloadable Backups
Additional Platforms
- PrestaShop
- Ghost
- Shopify Migration
- Wix Migration
- Squarespace Migration
- Webflow Export
Editorial Notes
- Best For
- WooCommerce stores needing managed hosting; Magento e-commerce sites; WordPress sites requiring auto-scaling; Businesses needing PCI/HIPAA compliance; Users wanting 100% uptime guarantee
- Avoid If
- Budget-conscious; Need many data center locations; Prefer cPanel; Need email hosting included; Concerned about post-acquisition support quality
- Known Issues
- Support quality declined after Liquid Web acquisition (outsourced); Hidden fees reported (unexpected charges); Premium pricing may be high for some; No email hosting; Limited to 3 data center regions; Magento hosting specialty but complex
- USP
- E-commerce expertise with managed WooCommerce and Magento hosting, 100% uptime SLA, and PCI/HIPAA compliance
- Ideal Customer
- E-commerce business needing managed WooCommerce or Magento hosting with auto-scaling and enterprise compliance
Competition
- Competitors
- Kinsta, WP Engine, Cloudways, Liquid Web
- Best Alternative To
- WP Engine
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Frequently Asked Questions
Common questions about Nexcess
Nexcess excels for e-commerce with WooCommerce and Magento expertise. G2 4.3 and Trustpilot 4.0. Support quality concerns post-acquisition.
Nexcess was acquired by Liquid Web in 2019. Both brands are merging. Originally founded in 2000.
Managed WordPress from $21/month. 75% off first 3 months promotional. WooCommerce and Magento plans higher.
Moderately. Custom portal (no cPanel). Best for users with e-commerce experience.
No email hosting included. Use third-party like Google Workspace.
Yes, managed WordPress and WooCommerce optimized hosting with staging, auto-scaling, and Redis caching.
100% uptime guarantee with credits for any downtime.
Yes, 30-day money-back guarantee. Monthly billing available.
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