Nexcess vs WP Engine: Complete 2026 Comparison
In-depth comparison of these two hosting providers across pricing, performance, features, and support.
Overall Winner
Nexcess
- Wins in 3 of 7 categories
- Top in: Best Price, Best Performance, Best for Developers
- 4.0/5 overall rating
Category Winners
Best Price
Nexcess
$21.00/mo vs $25.00/mo
Best Value
Tie
Similar renewal pricing
Best Performance
Nexcess
100% uptime, 4.0/5 rating
Best Support
Tie
Similar support options
Best for WordPress
Tie
Similar WordPress features
Best for Developers
Nexcess
SSH, Git, Staging, Node.js
Best for Beginners
WP Engine
Higher ease of use score (7.0/10)
Feature Comparison
| Feature | ||
|---|---|---|
| Essential Info | ||
| Hosting Type | Managed WordPress | Managed WordPress |
| Monthly Price | $21.00/mo | $25.00/mo |
| Renewal Price | $21.00 | $25.00 |
| Renewal Markup | 0% | 0% |
| Overall Rating | 4.0/5 | 4.0/5 |
| Uptime Guarantee | 100% | 99.95% |
| Trustpilot Rating | 4.0/5 | 3.5/5 |
| Trustpilot Reviews | 2,635 | 1,670 |
| Free SSL | ||
| Free Domain | ||
| Free Migration | ||
| Pricing Details | ||
| First Year Cost | $252.00 | $300.00 |
| Second Year Cost | $252.00 | $300.00 |
| Money Back Guarantee | 30 days | 60 days |
| Setup Fee | Free | Free |
| Monthly Billing | ||
| Minimum Contract | 1 months | 1 months |
| Technical Specs | ||
| Storage | 15 GB | 10 GB |
| Storage Type | SSD | SSD |
| Bandwidth | 2000 GB | 50 GB |
| Max Websites | 1 | 1 |
| Max Databases | — | — |
| PHP Versions | 7.4, 8.0, 8.1, 8.2, 8.3 | 7.4, 8.0, 8.1, 8.2, 8.3 |
| SSH Access | ||
| Git Deployment | ||
| Staging Environment | ||
| Cron Jobs | ||
| Redis Available | ||
| Programming Languages | ||
| Node.js Support | ||
| Python Support | ||
| Ruby Support | ||
| WordPress Features | ||
| WordPress Optimized | ||
| WordPress Auto-Install | ||
| WordPress Auto-Updates | ||
| WordPress Staging | ||
| WooCommerce Optimized | ||
| LiteSpeed Cache | ||
| Object Caching | ||
| WP Multisite | ||
| WP-CLI Access | ||
| Security | ||
| DDoS Protection | ||
| DDoS Protection Level | Enterprise DDoS protection included | Enterprise DDoS protection |
| Malware Scanning | ||
| Malware Removal | ||
| Firewall Included | ||
| Backup Frequency | Daily | Daily (automatic) |
| Backup Retention | 30 days | 30 days |
| Backup Restore Fee | Free | Free |
| On-Demand Backup | ||
| Two-Factor Auth | ||
| Wildcard SSL | ||
| Dedicated IP | ||
| Support | ||
| Support Channels | Live Chat, Ticket, Phone, Knowledge Base | Live Chat, Phone, Ticket, Knowledge Base |
| Live Chat | ||
| Live Chat Hours | 24/7/365 | 24/7/365 |
| Phone Support | ||
| Phone Support Hours | 24/7/365 | 24/7/365 |
| Ticket Support | ||
| Priority Support | ||
| Support Languages | English | English |
| Knowledge Base Quality | 5.0/10 | 5.0/10 |
| Avg Support Wait | 1 min | — |
| Email Accounts | ||
| Email Account Limit | 0 | 0 |
| Mailbox Size | — | — |
| Webmail Access | ||
| Spam Filter | ||
| Email Forwarding | ||
| Performance | ||
| CDN Included | ||
| CDN Provider | Nexcess CDN (22 global edge locations) | Global CDN included |
| Server Locations | US-Central (Phoenix), US-West (Los Angeles), EU-Central (Amsterdam) | Iowa (US), South Carolina (US), Virginia (US), Oregon (US), Montreal (Canada), Sao Paulo (Brazil), Belgium, London (UK), Netherlands, Frankfurt (Germany), Taiwan, Tokyo (Japan), Singapore, Sydney (Australia) |
| Server Location Count | 3 | 20 |
| Choose Server Location | ||
| HTTP/2 Support | ||
| Brotli Compression | ||
| Uptime SLA Credit | ||
| Platform Support | ||
| Drupal Support | ||
| Joomla Support | ||
| Magento Support | ||
| Laravel Support | ||
| Django Support | ||
| Next.js Support | ||
| Rails Support | ||
| Static Site Support | ||
| Control Panel | ||
| cPanel Included | ||
| Control Panel | Nexcess Portal | WP Engine Portal |
| Softaculous | ||
| Website Builder | ||
| Builder Name | — | — |
| Migration | ||
| Migration Websites Limit | 1 | 1 |
| Migration Turnaround | 1 days | 2 days |
| Paid Migration Cost | Free | Free |
| Migration Quality | — | 5.0/10 |
| Compliance | ||
| GDPR Compliant | ||
| PCI Compliant | ||
| HIPAA Compliant | ||
| Data Center Certs | SOC 2, ISO 27001, PCI DSS, HIPAA | SOC 2 Type II, ISO 27001 |
| Ratings | ||
| Value for Money | 3.5/10 | 3.0/10 |
| Performance Rating | 4.5/10 | 4.5/10 |
| Support Quality | 3.5/10 | 4.0/10 |
| Security Rating | 5.0/10 | 5.0/10 |
| Features Rating | 4.5/10 | 4.0/10 |
| Ease of Use | 4.0/10 | 4.0/10 |
| Transparency Rating | 3.0/10 | 3.5/10 |
| Suitability Scores | ||
| For Bloggers | 3.0/10 | 3.0/10 |
| For E-commerce | 5.0/10 | 5.0/10 |
| For Agencies | 4.0/10 | 5.0/10 |
| For Developers | 4.0/10 | 4.0/10 |
| For Beginners | 2.0/10 | 3.0/10 |
| For Enterprise | 4.0/10 | 5.0/10 |
| Policies | ||
| Bandwidth Overage | No overage fees, traffic caps, or metered pageviews - unlimited bandwidth included | 50GB included on Startup; $1-2 per 1,000 extra visitors; CDN overage $0.12/GB after 1,000GB |
| Storage Overage | No overage fees - storage included in plan | $1/GB for additional storage add-on |
| Adult Content Allowed | ||
| Gambling Sites Allowed | ||
| Crypto Sites Allowed | ||
| Reseller Hosting | ||
| White Label | ||
| API Access | ||
| Company Info | ||
| Year Founded | 2000 | 2010 |
| Headquarters | United States | United States |
| Parent Company | Liquid Web (acquired 2019; merging as one brand) | Independent (privately held; founded by Jason Cohen and Ben Metcalfe; backed by Silver Lake Partners) |
| Green Hosting | — | |
| Instant Activation | ||
| Managed WordPress | ||
| Managed WP Available | ||
| Pricing Model | no-caps | visits |
| Monthly Visit Limit | Unlimited | 25,000 |
| Visit Overage Cost | $0.00 | $2.00 |
| PHP Workers | — | — |
| Plugin Restrictions | — | WP Super Cache, W3 Total Cache, Broken Link Checker, certain backup plugins |
| Dev Environment | ||
| Dev Env Name | — | Local |
| Regional Info | ||
| Best Countries | United States, Netherlands, United Kingdom, Germany | United States, United Kingdom, Australia, Germany, Brazil, Japan |
| Local Currencies | USD | USD, EUR, GBP, AUD |
| Support Languages | English | English |
| Data Sovereignty | GDPR, PCI-DSS, HIPAA, SOC 2 | GDPR, PCI-DSS, SOC 2 |
| External Ratings | ||
| G2 Rating | 4.3/5 | 4.4/5 |
| BBB Rating | A+ | A+ |
| Advanced Technical | ||
| Inode Limit | — | — |
| Max DB Size | — | — |
| Max Upload Size | — | — |
| Database Type | MySQL/MariaDB | MySQL |
| Elasticsearch | ||
| Image Optimization | ||
| PHP Switching | ||
| Subdomains | — | — |
| FTP Accounts | — | — |
| Additional Pricing | ||
| Free Domain Duration | — | — |
| Money Back Exclusions | Full refund within 30 days | 60-day money-back guarantee; Custom enterprise plans may have different terms |
| Payment Methods | Credit Card, PayPal | Credit Card, Debit Card |
| Auto Renewal Default | ||
| Domain Privacy Included | — | — |
| Domain Privacy Cost | — | — |
| SSL Provider | Let's Encrypt (auto-renewing) | Let's Encrypt (auto-renewed) |
| Dedicated IP Cost | — | — |
| Additional Support | ||
| Phone Support Countries | United States | United States, United Kingdom, Australia |
| Priority Support Cost | — | — |
| Community Forum | ||
| Support Outsourced | ||
| Object Cache Type | Redis | EverCache (proprietary) |
| Business & Affiliate | ||
| Affiliate Program | ||
| Commission Type | Per sale | Per sale |
| Commission Amount | Up to $200 per sale | $200 per sale or 100% of first month; 60-day cookie |
| Additional Policies | ||
| File Hosting Allowed | ||
| Proxy/VPN Allowed | ||
| Bandwidth Overage Cost | $0.00 | $0.12 |
| Account Suspension Policy | Violation of ToS; non-payment | Violation of ToS; non-payment; excessive resource usage |
| Malware Removal Cost | $0.00 | $0.00 |
| Downloadable Backups | ||
| Additional Platforms | ||
| PrestaShop | ||
| Ghost | ||
| Shopify Migration | ||
| Wix Migration | ||
| Squarespace Migration | ||
| Webflow Export | ||
| Editorial Info | ||
| Best For | WooCommerce stores needing managed hosting; Magento e-commerce sites; WordPress sites requiring auto-scaling; Businesses needing PCI/HIPAA compliance; Users wanting 100% uptime guarantee | Businesses needing PCI compliance for WordPress; Agencies with client sites; WooCommerce stores needing optimized performance; Sites needing phone support 24/7; Users wanting 60-day money-back guarantee; Enterprise WordPress deployments |
| Avoid If | Budget-conscious; Need many data center locations; Prefer cPanel; Need email hosting included; Concerned about post-acquisition support quality | Budget-conscious users; Need specific plugins that may be blocked; Want email hosting included; Prefer Kinsta's higher ratings; Need general web hosting |
| Known Issues | Support quality declined after Liquid Web acquisition (outsourced); Hidden fees reported (unexpected charges); Premium pricing may be high for some; No email hosting; Limited to 3 data center regions; Magento hosting specialty but complex | Premium pricing starts $25/month; Many plugins blocked for security; No email hosting; Some users report cancellation issues; Technical support quality reportedly declined; Mixed Trustpilot (3.5); Some 500 errors reported; Strict plugin restrictions frustrating for some |
| Unique Selling Point | E-commerce expertise with managed WooCommerce and Magento hosting, 100% uptime SLA, and PCI/HIPAA compliance | PCI-compliant managed WordPress with proprietary EverCache technology and 60-day money-back guarantee |
| Ideal Customer | E-commerce business needing managed WooCommerce or Magento hosting with auto-scaling and enterprise compliance | Business needing PCI-compliant WordPress hosting with phone support and enterprise features |
| Best Alternative To | WP Engine | Kinsta |
| Primary Competitors | Kinsta, WP Engine, Cloudways, Liquid Web | Kinsta, Flywheel, Cloudways |
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Our Verdict
Choose Nexcess if you...
- Want to save money ($21.00/mo vs $25.00/mo)
- Want to run Node.js applications
Choose WP Engine if you...
- Are new to web hosting
- Need enterprise-grade features
- Want more server locations (20 available)