Managed WordPress
WP Engine
PCI-compliant managed WordPress with proprietary EverCache technology and 60-day money-back guarantee
Founded 2010United StatesIndependent
Overall Rating
4.0
Trustpilot: 3.5/5 (1,670 reviews)
Starting Price
$25.00/month
60-day money-back guarantee
Free SSL
Free Domain
Free Migration
24/7 Support
Pricing Plans
Compare WP Engine's hosting plans
WordPress Hosting
All plans include a 60-day money-back guarantee
Pros & Cons
What We Like
- Businesses needing PCI compliance for WordPress
- Agencies with client sites
- WooCommerce stores needing optimized performance
- Sites needing phone support 24/7
- Users wanting 60-day money-back guarantee
- Enterprise WordPress deployments
What Could Be Better
- Budget-conscious users
- Need specific plugins that may be blocked
- Want email hosting included
- Prefer Kinsta's higher ratings
- Need general web hosting
- Premium pricing starts $25/month
Rating Breakdown
Value for Money
3.0Performance
4.5Support Quality
4.0Security
5.0Features
4.0Ease of Use
4.0Transparency
3.5Overall Rating
Weighted average of all categories
4.0/5
Technical Specifications
Complete feature breakdown across all 173 data points
Storage & Resources
- Storage
- 10 GB SSD
- Storage Type
- SSD
- Bandwidth
- 50 GB
- Websites
- 1
- Databases
- Not specified
- PHP Versions
- 7.4, 8.0, 8.1, 8.2, 8.3
Performance
- Uptime Guarantee
- 99.95%
- Uptime SLA Credit
- CDN Included
- CDN Provider
- Global CDN included
- HTTP/2
- Brotli Compression
Server Locations
- Location Count
- 20 locations
- Choose Location
- Locations
- Iowa (US), South Carolina (US), Virginia (US)
Security
- Free SSL
- Wildcard SSL
- Dedicated IP
- DDoS Protection
- DDoS Level
- Enterprise DDoS protection
- 2FA
Backups & Malware
- Malware Scanning
- Malware Removal
- Firewall
- Backup Frequency
- Daily (automatic)
- Backup Retention
- 30 days
- On-Demand Backup
- Restore Fee
- Free
Developer Tools
- SSH Access
- Git Deployment
- Staging
- Cron Jobs
- Redis
- WP-CLI
Language Support
- Node.js
- Python
- Ruby
WordPress
- WP Optimized
- Auto Install
- Auto Updates
- WP Staging
- WooCommerce
- LiteSpeed Cache
- Object Caching
- Multisite
Support
- Live Chat
- Chat Hours
- 24/7/365
- Phone Support
- Phone Hours
- 24/7/365
- Ticket Support
- Priority Support
- KB Quality
- 5/5
- Channels
- Live Chat, Phone, Ticket, Knowledge Base
- Languages
- English
- Email Included
- Account Limit
- 0
- Webmail
- Spam Filter
- Forwarding
Pricing Details
- Monthly Price
- $25/mo
- Renewal Price
- $25/mo
- 1st Year Cost
- $300
- 2nd Year Cost
- $300
- Setup Fee
- None
- Money Back
- 60 days
- Monthly Billing
- Min Contract
- 1 months
Free Inclusions
- Free SSL
- Free Domain
- Free Migration
- Free CDN
Migration
- Free Migration
- Sites Limit
- 1 sites
- Turnaround
- 2 days
- Quality
- 5/5
Control Panel
- cPanel
- Panel Name
- WP Engine Portal
- Softaculous
- Site Builder
Compliance
- GDPR
- PCI
- HIPAA
- Certifications
- SOC 2 Type II, ISO 27001
CMS Platforms
- Drupal
- Joomla
- Magento
- Laravel
- Django
- Next.js
- Rails
- Static Sites
Content Policies
- Adult Content
- Gambling
- Crypto Sites
- Bandwidth Overage
- 50GB included on Startup; $1-2 per 1,000 extra visitors; CDN overage $0.12/GB after 1,000GB
- Storage Overage
- $1/GB for additional storage add-on
Business Features
- API Access
- Reseller Hosting
- White Label
Best For (Score)
- Beginners
- 3/5
- Bloggers
- 3/5
- Developers
- 4/5
- eCommerce
- 5/5
- Agencies
- 5/5
- Enterprise
- 5/5
Company Info
- Founded
- 2010
- Headquarters
- United States
- Parent Company
- Independent
- Trustpilot
- 3.5/5 (1,670 reviews)
Our Ratings
- Overall
- 4/5
- Value
- 3/5
- Performance
- 4.5/5
- Support
- 4/5
- Security
- 5/5
- Features
- 4/5
- Ease of Use
- 4/5
- Transparency
- 3.5/5
Managed WordPress
- Available
- Pricing Model
- visits
- Visit Limit
- 25,000
- Overage Cost
- $2
- Plugin Restrictions
- WP Super Cache, W3 Total Cache, Broken Link Checker, certain backup plugins
- Dev Environment
- Dev Env Name
- Local
Regional Info
- Best Countries
- United States, United Kingdom, Australia, Germany, Brazil, Japan
- Currencies
- USD, EUR, GBP, AUD
- Support Languages
- English
- Data Sovereignty
- GDPR, PCI-DSS, SOC 2
External Ratings
- Trustpilot
- 3.5/5
- Reviews Count
- 1,670
- G2 Rating
- 4.4/5
- BBB Rating
- A+
Advanced Technical
- DB Type
- MySQL
- Elasticsearch
- Image Optimization
- PHP Switching
Access & Limits
- SSH Tier
- All plans
- Staging Tier
- All plans
- Instant Activation
Additional Pricing
- Exclusions
- 60-day money-back guarantee; Custom enterprise plans may have different terms
- Payment Methods
- Credit Card, Debit Card
- Auto Renewal
- SSL Provider
- Let's Encrypt (auto-renewed)
Support Details
- Phone Countries
- United States, United Kingdom, Australia
- Priority Cost
- $Included with Growth/Scale/Custom plans
- Community Forum
- Outsourced
- Object Cache Type
- EverCache (proprietary)
Affiliate Program
- Affiliate Available
- Commission Type
- Per sale
- Commission Amount
- $200 per sale or 100% of first month; 60-day cookie
Additional Policies
- File Hosting
- Proxy/VPN
- BW Overage Cost
- $0.12
- Suspension Policy
- Violation of ToS; non-payment; excessive resource usage
- Downloadable Backups
Additional Platforms
- PrestaShop
- Ghost
- Shopify Migration
- Wix Migration
- Squarespace Migration
- Webflow Export
Editorial Notes
- Best For
- Businesses needing PCI compliance for WordPress; Agencies with client sites; WooCommerce stores needing optimized performance; Sites needing phone support 24/7; Users wanting 60-day money-back guarantee; Enterprise WordPress deployments
- Avoid If
- Budget-conscious users; Need specific plugins that may be blocked; Want email hosting included; Prefer Kinsta's higher ratings; Need general web hosting
- Known Issues
- Premium pricing starts $25/month; Many plugins blocked for security; No email hosting; Some users report cancellation issues; Technical support quality reportedly declined; Mixed Trustpilot (3.5); Some 500 errors reported; Strict plugin restrictions frustrating for some
- USP
- PCI-compliant managed WordPress with proprietary EverCache technology and 60-day money-back guarantee
- Ideal Customer
- Business needing PCI-compliant WordPress hosting with phone support and enterprise features
Competition
- Competitors
- Kinsta, Flywheel, Cloudways
- Best Alternative To
- Kinsta
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Frequently Asked Questions
Common questions about WP Engine
WP Engine is a premium managed WordPress host with PCI compliance and excellent security features. A+ BBB rating but mixed Trustpilot (3.5). Good for businesses needing compliance and phone support, though plugin restrictions can be frustrating.
WP Engine is an independent company founded by Jason Cohen and Ben Metcalfe in 2010. Backed by Silver Lake Partners. They acquired Flywheel in 2019 for approximately $200M.
WP Engine starts at $25/month for 1 site. Growth plan $59/month. Scale plan $200/month. Enterprise from $500/month. All plans include CDN, staging, and daily backups.
Moderately. The WP Engine Portal is user-friendly but plugin restrictions may confuse beginners. 24/7 phone and chat support helps.
No, WP Engine does not include email hosting. They recommend third-party email services.
Yes, WP Engine is WordPress-only hosting with proprietary EverCache technology, staging environments, and automatic updates.
WP Engine guarantees 99.95% uptime (slightly higher than standard 99.9%) with SLA credits for downtime.
Yes, with a generous 60-day money-back guarantee - one of the longest in the industry. Monthly billing available.
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