Liquid Web vs Rackspace Technology: Complete 2026 Comparison
Liquid Web is a vps hosting provider while Rackspace Technology sits in the cloud infrastructure category, so the right pick depends on what you're building. Across our 7-category breakdown, Liquid Web comes out ahead, winning 5 of them — including Price, Performance and WordPress.
Data last updated June 2026
Overall Winner
Liquid Web
- Wins in 5 of 7 categories
- Top in: Best Price, Best Performance, Best for WordPress
- 4.3/5 overall rating
Liquid Web vs Rackspace Technology: Overview
Liquid Web starts at $5.00/mo.
Liquid Web's standout is 100% uptime SLA with 1000% credit and 59-second Heroic Support response guarantee — a natural fit for business or agency needing premium managed hosting with industry-leading support SLA. Rackspace Technology, by contrast, leans on multi-cloud managed services provider with 'Fanatical Support' across AWS, Azure, and GCP, ideal for enterprise needing managed multi-cloud services with 24/7 support and compliance requirements.
Category Winners
Best Price
Liquid Web
$5.00/mo vs $Infinity/mo
Best Value
Tie
Similar renewal pricing
Best Performance
Liquid Web
100% uptime, 4.3/5 rating
Best Support
Rackspace Technology
Live chat, Phone, 24/7
Best for WordPress
Liquid Web
Optimized, Staging, WooCommerce
Best for Developers
Liquid Web
SSH, Git, Staging, Node.js
Best for Beginners
Liquid Web
Higher ease of use score (6.0/10)
Feature Comparison
| Feature | ||
|---|---|---|
| Essential Info | ||
| Hosting Type | VPS Hosting | Cloud Infrastructure |
| Monthly Price | $5.00/mo | — |
| Renewal Price | $5.00 | — |
| Renewal Markup | 0% | 0% |
| Overall Rating | 4.3/5 | 3.0/5 |
| Uptime Guarantee | 100% | 100% |
| Trustpilot Rating | 4.2/5 | 1.2/5 |
| Trustpilot Reviews | 2,637 | 286 |
| Free SSL | ||
| Free Domain | ||
| Free Migration | ||
| Pricing Details | ||
| First Year Cost | $60.00 | $2388.00 |
| Second Year Cost | $60.00 | $2388.00 |
| Money Back Guarantee | 30 days | — |
| Setup Fee | Free | Free |
| Monthly Billing | ||
| Minimum Contract | 1 months | 1 months |
| Technical Specs | ||
| Storage | 30 GB | — |
| Storage Type | SSD | SSD/HDD (VARIES BY PLAN) |
| Bandwidth | 1000 GB | — |
| Max Websites | Unlimited | — |
| Max Databases | Unlimited | — |
| PHP Versions | 7.4, 8.0, 8.1, 8.2, 8.3 | — |
| SSH Access | ||
| Git Deployment | ||
| Staging Environment | — | |
| Cron Jobs | ||
| Redis Available | ||
| Programming Languages | ||
| Node.js Support | ||
| Python Support | ||
| Ruby Support | ||
| WordPress Features | ||
| WordPress Optimized | ||
| WordPress Auto-Install | ||
| WordPress Auto-Updates | ||
| WordPress Staging | ||
| WooCommerce Optimized | ||
| LiteSpeed Cache | ||
| Object Caching | ||
| WP Multisite | ||
| WP-CLI Access | ||
| Security | ||
| DDoS Protection | ||
| DDoS Protection Level | Multi-level DDoS protection included | Enterprise DDoS mitigation included |
| Malware Scanning | ||
| Malware Removal | ||
| Firewall Included | ||
| Backup Frequency | Daily (30-day retention) | Daily |
| Backup Retention | 30 days | 7 days |
| Backup Restore Fee | Free | Free |
| On-Demand Backup | ||
| Two-Factor Auth | ||
| Wildcard SSL | ||
| Dedicated IP | ||
| Support | ||
| Support Channels | Phone, Live Chat, Ticket, Knowledge Base | Phone, Ticket, Chat, Knowledge Base |
| Live Chat | ||
| Live Chat Hours | 24/7/365 | 24/7 |
| Phone Support | ||
| Phone Support Hours | 24/7/365 (59-second response guarantee) | 24/7/365 |
| Ticket Support | ||
| Priority Support | ||
| Support Languages | English | English |
| Knowledge Base Quality | 5.0/10 | 4.0/10 |
| Avg Support Wait | 1 min | — |
| Email Accounts | ||
| Email Account Limit | Unlimited | — |
| Mailbox Size | — | 25 GB |
| Webmail Access | ||
| Spam Filter | ||
| Email Forwarding | ||
| Performance | ||
| CDN Included | ||
| CDN Provider | Cloudflare Enterprise CDN (on managed WordPress/WooCommerce) | Akamai/CloudFlare (partner integrations) |
| Server Locations | Lansing, MI (US-Central), Phoenix, AZ (US-West), Amsterdam (Netherlands), San Jose, CA (US), Ashburn, VA (US-East), Sydney (Australia), London (UK) | Dallas (US), Chicago (US), Virginia (US), London (UK), Hong Kong, Sydney (Australia) |
| Server Location Count | 10 | 6 |
| Choose Server Location | ||
| HTTP/2 Support | ||
| Brotli Compression | ||
| Uptime SLA Credit | ||
| Platform Support | ||
| Drupal Support | ||
| Joomla Support | ||
| Magento Support | ||
| Laravel Support | ||
| Django Support | ||
| Next.js Support | ||
| Rails Support | ||
| Static Site Support | ||
| Control Panel | ||
| cPanel Included | ||
| Control Panel | cPanel/InterWorx/Plesk (choice) | MyRackspace Portal |
| Softaculous | ||
| Website Builder | ||
| Builder Name | — | — |
| Migration | ||
| Migration Websites Limit | Unlimited | — |
| Migration Turnaround | 1 days | — |
| Paid Migration Cost | Free | — |
| Migration Quality | 5.0/10 | — |
| Compliance | ||
| GDPR Compliant | ||
| PCI Compliant | ||
| HIPAA Compliant | ||
| Data Center Certs | SOC 2 Type II, HIPAA, PCI-DSS | SOC 1, SOC 2 Type II, SOC 3, ISO 27001, ISO 9001, ISO 14001, PCI DSS Level 1, HIPAA, HITRUST CSF, FedRAMP, FISMA, NIST 800-53, NIST 800-171, ITAR, FIPS 140-2 |
| Ratings | ||
| Value for Money | 3.0/10 | 2.0/10 |
| Performance Rating | 5.0/10 | 4.0/10 |
| Support Quality | 5.0/10 | 2.5/10 |
| Security Rating | 5.0/10 | 4.5/10 |
| Features Rating | 4.5/10 | 4.0/10 |
| Ease of Use | 4.0/10 | 3.0/10 |
| Transparency Rating | 3.5/10 | 2.0/10 |
| Suitability Scores | ||
| For Bloggers | 2.0/10 | 1.0/10 |
| For E-commerce | 5.0/10 | 3.0/10 |
| For Agencies | 5.0/10 | 3.0/10 |
| For Developers | 4.0/10 | 3.0/10 |
| For Beginners | 2.0/10 | 1.0/10 |
| For Enterprise | 5.0/10 | 4.0/10 |
| Policies | ||
| Bandwidth Overage | 5TB included on entry VPS; overage billed or upgrade required | Varies by contract; typically metered |
| Storage Overage | Upgrade to higher tier or add storage | Varies by contract |
| Adult Content Allowed | ||
| Gambling Sites Allowed | ||
| Crypto Sites Allowed | ||
| Reseller Hosting | ||
| White Label | ||
| API Access | ||
| Company Info | ||
| Year Founded | 1997 | 1998 |
| Headquarters | United States | United States |
| Parent Company | CloudOne Digital (acquired by One Equity Partners in April 2023; previously Madison Dearborn Partners) | Independent (publicly traded; owned by Apollo Global Management since 2016) |
| Green Hosting | — | |
| Instant Activation | ||
| Managed WordPress | ||
| Managed WP Available | ||
| Pricing Model | — | — |
| Monthly Visit Limit | — | — |
| Visit Overage Cost | — | — |
| PHP Workers | — | — |
| Plugin Restrictions | — | — |
| Dev Environment | — | — |
| Dev Env Name | — | — |
| Regional Info | ||
| Best Countries | United States, United Kingdom, Netherlands, Australia | United States, United Kingdom, Australia |
| Local Currencies | USD | USD, GBP, AUD |
| Support Languages | English | English |
| Data Sovereignty | GDPR, HIPAA, PCI-DSS, SOC 2 | GDPR, PCI-DSS, HIPAA, SOC 2 |
| External Ratings | ||
| G2 Rating | 4.3/5 | 4.2/5 |
| BBB Rating | A+ | A+ |
| Advanced Technical | ||
| Inode Limit | — | — |
| Max DB Size | — | — |
| Max Upload Size | — | — |
| Database Type | MySQL/MariaDB | MySQL, PostgreSQL, MSSQL, Oracle |
| Elasticsearch | ||
| Image Optimization | — | |
| PHP Switching | — | |
| Subdomains | Unlimited | — |
| FTP Accounts | Unlimited | — |
| Additional Pricing | ||
| Free Domain Duration | — | — |
| Money Back Exclusions | 30-day guarantee for managed VPS and managed cloud server hosting only; Domain fees non-refundable; Custom configurations may have exclusions | Enterprise contracts; no traditional refund policy |
| Payment Methods | Credit Card, Debit Card, PayPal, Bank Transfer, Check | Credit Card, Invoice, Wire Transfer, Enterprise Agreement |
| Auto Renewal Default | ||
| Domain Privacy Included | — | — |
| Domain Privacy Cost | — | — |
| SSL Provider | Let's Encrypt (auto-renewed) | Let's Encrypt / Custom certificates |
| Dedicated IP Cost | — | — |
| Additional Support | ||
| Phone Support Countries | United States | United States, United Kingdom, Australia |
| Priority Support Cost | — | — |
| Community Forum | ||
| Support Outsourced | ||
| Object Cache Type | Redis | — |
| Business & Affiliate | ||
| Affiliate Program | ||
| Commission Type | Percentage of MRR | — |
| Commission Amount | 300% per Liquid Web sale; 400% per Nexcess sale; up to $7,000 per sale; 90-day cookie; via Impact | — |
| Additional Policies | ||
| File Hosting Allowed | ||
| Proxy/VPN Allowed | — | |
| Bandwidth Overage Cost | — | — |
| Account Suspension Policy | Violation of ToS; non-payment; abuse reports | Violation of ToS; non-payment |
| Malware Removal Cost | $0.00 | $0.00 |
| Downloadable Backups | ||
| Additional Platforms | ||
| PrestaShop | ||
| Ghost | ||
| Shopify Migration | ||
| Wix Migration | ||
| Squarespace Migration | ||
| Webflow Export | ||
| Editorial Info | ||
| Best For | Businesses and agencies needing managed hosting with premium support; Mission-critical websites requiring 100% uptime SLA; WooCommerce stores needing optimized ecommerce hosting; Users willing to pay premium for Heroic Support; HIPAA-compliant healthcare applications; Enterprise clients needing dedicated infrastructure | Large enterprises needing multi-cloud management; Organizations requiring managed services across AWS/Azure/GCP; Companies needing 24/7 expert support; Compliance-heavy industries |
| Avoid If | Budget-conscious users; Need shared hosting; Beginners who don't need managed services; Simple personal blogs; Price-sensitive projects; Need many international locations | Small business or startup; Need affordable hosting; Want simple self-service; Budget-conscious; Need quick support responses |
| Known Issues | Premium pricing (significantly higher than budget hosts); No shared hosting option; Windows VPS much more expensive than Linux; Some users report billing confusion especially with Nexcess; Support quality reportedly declined after CloudOne acquisition per some reviews; Complex pricing structure with many tiers; Limited international data centers compared to hyperscalers | Very poor Trustpilot rating (1.2) despite 'Fanatical Support' brand; Support quality reportedly declined after outsourcing; Expensive for what you get; Complex contracts; Slow response times reported; Not suitable for small businesses; Apollo acquisition led to cost-cutting |
| Unique Selling Point | 100% uptime SLA with 1000% credit and 59-second Heroic Support response guarantee | Multi-cloud managed services provider with 'Fanatical Support' across AWS, Azure, and GCP |
| Ideal Customer | Business or agency needing premium managed hosting with industry-leading support SLA | Enterprise needing managed multi-cloud services with 24/7 support and compliance requirements |
| Best Alternative To | WP Engine | Self-managed multi-cloud |
| Primary Competitors | WP Engine, Kinsta, Cloudways | Cloudways, AWS Managed Services, Azure Managed |
We strive for accuracy, but pricing and features change frequently. Some data may be outdated. Report an error and we'll update it promptly.
Our Verdict
Choose Liquid Web if you...
- Want higher-rated hosting (4.3/5)
- Need WordPress-optimized hosting
- Need staging environments
- Are new to web hosting
- Need enterprise-grade features
Choose Rackspace Technology if you...
- Require 24/7 live chat support
Liquid Web vs Rackspace Technology: Frequently Asked Questions
Which is better for WordPress, Liquid Web or Rackspace Technology?
Liquid Web is the stronger WordPress host thanks to WordPress-optimized servers, staging and WooCommerce tuning. If WordPress or WooCommerce is your main workload, it's the safer pick.
Does Liquid Web or Rackspace Technology have better uptime?
Liquid Web edges out Rackspace Technology on performance with a 100% uptime guarantee and a 4.3/5 overall rating. For uptime-sensitive sites, it's the more dependable choice.
Which has better customer support, Liquid Web or Rackspace Technology?
Rackspace Technology has the edge on support offering 24/7 live chat, phone support and ticket support.
Is Liquid Web or Rackspace Technology better for beginners?
Liquid Web is friendlier for beginners, scoring higher on ease of use in our assessment. New users will generally find it quicker to get started.
Should I choose Liquid Web or Rackspace Technology?
For most users, Liquid Web is the better overall choice, winning 5 of our 7 categories (notably Price, Performance and WordPress). That said, the right host depends on your specific needs — check the category breakdown above for the factors that matter to you.